I purchased a 2023 Chevy Colorado June 23rd. Great experience and love the truck. It had a slight pull to the right so I scheduled it with the service department for the following Friday, today, to be fixed. They said the Toe was out and they adjusted it. It now pulls to the left, even worse.
I called them back and was to bring it in at 1:30 today. I took it back and the service manger says “I don’t know why she told you that, we don’t have an opening.
He said to bring it back next Wednesday. After their 4 day holiday break.
I planned on a nice long holiday trip in my new rig. I am extremely disappointed!!
After speaking with the service manager I found that the alignment machine had issues. It took some time but the issue was resolved and I would like to thank him and his team for taking care of me!